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Written by a patient
22nd June 2016


Completely fobbed me off. Did some quick checks and then told me I couldn't empty a carton of baby milk into their bottle due to him needing to see his next patient quickly. Very rude! I had a second opinion from a locum doctor last night and I was basically told to ignore what he'd said and that he wasn't prepared to do the referrals requested not only by him but by hospital consultants over the years. I then went out into the hall and broke down in tears, to then be called back by him. Thought perhaps he wanted to listen and realised what he'd done. No, quite the opposite actually! He told me he has great concern about my mental health and that I'm making up my symptoms, and that I could be a threat to my 2 children so has referred me to social services gateway team! Absolutely ridiculous. I try to get help because I want to protect my children (I don't want to feel more weak and exhausted and then something happen to them if I faint or go dizzy when I'm on my own with them) and instead I've come away more distressed than before I went in. Has no time, compassion, or ears to actually listen. The only good doctor I've found in this practice is Dr Bloore when you manage to find an appointment with her, and I've been registered there for 22 years. The place is going downhill... time to jump ship I think to private practioners!

Trust
Listening
Recommend