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Written by a NHS patient
6th August 2022


In the last 5 years I have battled with a failing nhs system to get the care my mother needed. Being rushed to a&e numerous times has become traumatic and exhausting for my mum as we just couldn't access a regular blood transfusion or a Dr who would help me negotiate the system to find how we could do this. Under the care of Dr Shiu, she has not only made this happen but also communicated clearly, regularly and honestly about all stages of my mums care. I honestly for the first time felt I had 'someone on my side' who listened and considered my mum in such a thoughtful way. I'm also a senior psychotherapist in the NHS and am aware of the pressures we are all under but Dr Shiu has gone above and beyond. I'm proud to have her as a colleague in the NHS but also for getting the help my mum needed. Huge thanks for all she has done.

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