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Written by a patient
9th October 2015


Dr McGilligan is real doctor. In other words, he will not say to you: your time is up; you have mentioned your one complaint to me. Is it not a doctors’ role to treat the whole person and not just one complaint? In the past I may have had to wait to see him since he has been listening to other patients but I can be assured that when it comes to my turn I will also get sensitive treatment and his full attention. On Thursday 8th October 2015 I saw him dead on time and there was no wait, but it is no concern to me if I do have to wait. He is prepared to tell me his own histories and this confirms to me that doctors, after all, are human beings like the rest of us. It is particularly helpful that he takes the trouble to explain what is happening to me. Going to see the doctor is therefore a reassuring process and not something to dread.

Trust
Listening
Recommend