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Written by a patient
20th July 2016


Dr Hardy didn't greet me at all -she did not introduce herself (it was my first visit to the Surgery). She made no eye contact with me and spent the entire consultation tapping notes into her computer. I am a tough cookie but when I walked out of the consultation I was almost in tears. She certainly is not up to the task of dealing with the public -and her attitude was one of arrogance. Please can she be transferred somewhere far, far away?

Trust
Listening
Recommend