Dr David Austin 2015-03-26 Person 5 5 0

When I required a colonoscopy 3 year ago, I went privately because the same NHS investigation 8 years earlier left me with severe abdominal pains for 3 hours after the procedure. Fortunately I was referred by my GP to Dr David Austin at St Saviours Hythe Kent and on telling him of my earlier experience said " that will not happen with me". So reassured and impressed with his initial consultation, I chose not to have sedation for the examination, I only had mild discomfort and I feel this was due to his very reassuring and calm manner which helped me relax. Afterwards he spent time explaining his findings in a very unhurried way clearly answering my questions. Recently I required an endoscopy, it was a "no brainer" who I wanted to carry out the procedure. I spoke to his secretary Mrs Austin and she explained all the positives and negatives for choosing the private route in a fair, balanced and professional manner. I did not let on that I had already decided which route I intended to take before I telephoned !! The consultation and examination was carried out in the same unhurried, relaxed and reassuring manner and left me having the highest possible respect and admiration for his skill, knowledge, patient manner and professionalism. My experience has left me feeling that both he and his secretary wife care deeply about their patients and want to give of their best care.