Dr Daniel Perkin 2016-03-20 Person 5 5 0

Professional, efficient and compassionate. I had called the surgery mid afternoon hoping to get an appointment (in a moderate amount of pain) The receptionist did explain that there were two emergency slots available . Because I was unsure if my condition qualified as an 'emergency' I felt I shouldn't take the appointment . There were no other available appointments for a week. Later that day my symptoms became much worse and on calling back, I was able to secure a consultation with Dr Perkins. I was still worrying that I didn't qualify for the emergency status and he reassured me that I actually did! It does concern me a little that as a patient I sometimes feel anxious about using an appointment. I fully understand the pressure the practice is under to provide effective care for its patients and I am grateful that mostly we receive good care. I also appreciate that Park is providing a service despite unreasonable government expectations and cuts.