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Written by a patient
30th September 2016


I am so pleased to see that the awful way I was treated by Dr Crown was not me but her (other reviews). I too was treated with total disdain to the point of disinterest. She never looked at me during a series of meetings, spending her time typing into her computer. Her reports to my GP were inaccurate to the point of being wrong! She writes her reports in a very strange format that means nothing to the GP and makes for inaccurate coding. I am sure she is a well educated research physician (PhD) but should have stayed in research or Academia because the courses on patient communication, patient interaction and empathy were obviously missed & avoided! I would agree that you should let your GP know that you do not want to be referred to her, even if it means going to another hospital. Watch out for your GP referring you to 'Consultant Physician' as that is one way the booking team try to fill her schedule. If you are unlucky and end up on her list, take a patient advocate with you. Make sure your GP has done enough diagnostic work to specify a referral and ask them to specify what you need, including information, treatment options, diagnostic confirmation etc. Ask your GP to set it out in the referral letter - don't let them do a Dear Dr, please could you see my patient who has xxx. If it goes wrong don't put up with it. Ask to be seen by another endocrinologist (they are used to this), don't let her put you on the I'll see you in 6/12 months time - this is her treadmill for keeping her list busy and does nothing for you, and put your point of view across and put it in writing. Good luck.

Trust
Listening
Recommend