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Dr Andrew Eichholz
2020-02-28
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Written by a patient
Written by a patient 28th February 2020
I had disgraceful care from this oncologist he was very process and statistics driven didn't treat me as a human I was just a number. Originally when I went to my first appointment I was asked lots of questions some totally inappropriate for what I was going through and he seemed more interested in tick boxes and typing his letter up than my feelings. So my first impression wasn't great after my first chemo I decided that I didn't want any further NHS treatment of which I expressed and the response I received was appalling because I was choosing to go an alternative route that he didn't agree with which is fine I didn't expect him too however his manor and attitude towards me should have been much more respectful and at no point did he say that it was my body my choice and that he would respect my decision. Instead he told me I would be dead in two years if I didn't follow his protocols and then couldn't get rid of me and my mum quick enough. In my view this is not appropriate behaviour so I certainly wouldn't recommend him.
20th March 2020
Response from Dr Andrew Eichholz
Many thanks for your feedback, which I have been reflecting on. I have a different recollection about both of our consultations but I cannot respond publicly in any more detail as I do not wish to reveal confidential information about you. What I can say is that it is common practice for oncologists to record a patient's full medical history at the first consultation (in order to tailor the care plan for the individual patient's circumstances), explain the details of the treatment protocol and provide details of the figures regarding the likely benefits and risks of the proposed treatment. This then allows each individual to decide whether to accept or decline the treatment they are offered. I feel sorry that you are so upset and I would be happy to meet with you again or talk to you on the telephone. If you think that would be helpful please get in touch with me via my secretaries or the breast care nurses and we can arrange this.