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Written by a patient
14th January 2016


I went to Dr Butler with a severe ear infection (which I'd already been treated with antibiotics), I was in pain and lost hearing. Without looking in my ear I was told "you've had antibiotics, anything else?" I was shocked. I got an app with my regual Dr a week later with the same issue he actually looked in my ear and said "you can't go on like this" I was given another prescription. Since my ear infection in Feb last year I've lost 60% of my hearing and had an app for an MRI scan and awaiting another hospital appointment, I've seen Dr Butler years ago and had the same appalling bedside manor. This time round round I've had a sever infection that wasn't even looked at and now have loss of hearing and hospital appointment's which could of been treated sooner. No compassion at all from this Dr.

Trust
Listening
Recommend