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Ms Sharan Ingram 2019-03-13 Person 5 5 0

Sharan was amazing. She is able to deliver facts and reassure at the same time. Nothing was too much trouble for her and I always felt safe and reassured when she was around. She is able to look beyond what is the "general process" for something and come up with a solution and make it happen. However, if Sharan wasn't in work, then the continuity of care did suffer both from the standard and continuity of care received from the doctors and also the general nursing staff on the ward, which was quite frustrating as what she had arranged to happen would be reversed by the general nursing staff and the doctor who happened to be on call. Sharan must be a very busy lady, but she never made you feel that you were taking up too much of her time and both my husband and I are forever grateful to her for her patience and understanding.