Share review of Mrs Kay Crook

Mrs Kay Crook 2020-05-24 Person 5 5 0

My 15 year old son was diagnosed with IBD 3 months ago and Kay Crook took on his paediatric care alongside Dr Hyer. Kay has been supporting us every step of the way from that first meeting. Initially she clearly explained to my son how the disease was affecting his body, how the medications would help him and how he might feel. She was and has continued to be reassuring that Dr Hyer and herself have medications in their armoury to make him feel much better and that they would support him throughout that process. At every physical appointment and every telephone consultation, she always takes time to listen to how he is feeling and talk to him about his symptoms, he never feels rushed, always supported. She also takes time to listen to my concerns, which as a worried parent is very comforting. While she is very knowledgeable and professional, she is also personable and caring and always positive. I know my son always feels reassured after talking to her, which is so important as he is grappling with this change to his life. I feel very fortunate and grateful to have my son under Kay’s care.