Reviews
Reviews
Staff knowledge and care
Excellent service, very helpful staff
Better than the Jr that's for sure
Everything, friendly staff. Waiting time was not as bad as I thought. It was clean
It was good that they were there. However, when I presented myself to Reception at the Minor Injuries Unit, in agony with acute urinary retention, I was told that I couldn’t be catheterised there and would have to go the the JR.
Luckily, someone from the EMU intervened and I was catheterised and put out of my misery.
I would humbly suggest that your staff on reception know not only what can’t be done there but what can be done in the EMU.
I was spared an agonising journey to the JR and am grateful for that though it’s no thanks to the Minor Injuries Unit receptionist.
Staff, communications, aftercare information, speediness
I feel I have progressed well during my stay here
Generally very good can be haphazard at times ie the timing of the dressings on my legs
The food is nice here I get on well with everybody