West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
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Reviews

 
Page 84 of 344
 
Review of MSK Physiotherapy - WBCH
13th May 2024


[name removed] was excellent with my daughter (the patient) and myself, answered all questions and was very clear about what is required, why, and what the next steps are. Very good.

Suggested improvements
More staff on the reception desk, a queue formed whilst the gent was dealing with a patient phone call.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
13th May 2024


Very courteous and clearly explained info and advice

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
13th May 2024


Nurses were nice that looked after me, looking forward to go home

Suggested improvements
Nicer food and maybe more cakes and biscuits

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
13th May 2024


Always receive an efficient & quick service at West Berks.

Suggested improvements
Lead time for urgent bloods was too long.

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th May 2024


It was efficient, friendly and easy to access

Suggested improvements
Nothing - apart from it is far too long to wait to get an actual appointment

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
11th May 2024


My physiotherapist took the time to listen to my concerns. He gave me a variety of exercises to carry out at home to help with my condition. He showed me how to do these exercises correctly. He forwarded me on to MSK for further investigations.


Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Physiotherapy - WBCH
11th May 2024


Due to the black foot, obvious this was a sprained ankle. The physio examined it and gave me some exercises to ensure I got some flexibilty

Suggested improvements
Due to NHS curr backs, ther is absolutey no option to get an x-ray.... there could have been a cracked bone but withuot an x-ray, a diaganosis is not 100% accurate.

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of Podiatry - West Berkshire Community Hospital
11th May 2024


The nurse was very helpful and very caring

Suggested improvements
You couldn’t

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
11th May 2024



Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
10th May 2024


When I visited the Berkshire Musculoskeletal Healthcare, I was very impressed with the service and so impressed with the speed of getting appointment through for the next stages .It's been great relief for me as it's been along time to get to the Musculoskeletal Healthcare. Thankyou [name removed]

Suggested improvements
NA

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 84 of 344
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