West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 17 of 344
 
Review of MSK Physiotherapy - WBCH
23rd August 2024


I was very impressed with the service

Suggested improvements
Can t think of anything

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Podiatry - West Berkshire Community Hospital
23rd August 2024


Very good treatment today better than in the past.

Suggested improvements
Probably got everything right.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
22nd August 2024


The person I saw ( not sure if I can name them) is very professional and I found them understanding and very knowledgeable in helping me.

Suggested improvements
The service was very good at the hospital. Very efficient, on time

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
22nd August 2024


The physiotherapist I saw was friendly and efficient. She listened to my concerns and explained things well.

Suggested improvements
Can't think of anything!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
22nd August 2024


I was treated as a person with respect.

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
22nd August 2024


My appointment was on time. The NHS staff were proficient and caring and could not be faulted. I was told about exercises I needed to do moving forward and that they would be emailed to me later that day which is exactly what happened.

Suggested improvements
Nothing of note

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
22nd August 2024


The reception staff was lovely and went above and beyond. It’s taken me couple days to put a review online However the procedure went well. However I did find the phlebotomist wasn’t fond of his work place or didn’t want to be there as he keep saying he’s never allowed to move from room 2 and everyone else can move about - made me tad uncomfortable as I didn’t not know what to say and kept chewing gum which was distracting

Suggested improvements
Better manners within the room would help

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
22nd August 2024


Everyone was so kind.

Suggested improvements
N/A

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
22nd August 2024


[name removed] explains everything in a clear and understandable manner he listened to me and answered my questions

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
22nd August 2024


Very clear and thorough with the plan, understanding, good follow up with instructions by e mail to me. Appointment was on time.

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 17 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez