West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,444 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 116 of 345
 
Review of MSK Physiotherapy - WBCH
22nd March 2024


Appointment is on time, polite and friendly and got the treatment I needed

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Integrated Pain and Spinal Service - Pain - WBCH
22nd March 2024


[name removed] always had time to listen I was never rushed. I felt she did everything to help and sent me in the right direction for on going help

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Podiatry - West Berkshire Community Hospital
22nd March 2024


Emergency appointment and podiatrist very understanding and helpful

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
21st March 2024


Practitioner took care to listen to history etc., acting in a very appreciative manner in regard to my current circumstances and my perceived needs. Organised timely referrals - where required.

Suggested improvements
n/a

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
21st March 2024


Mostly everything was good.

Suggested improvements
Mostly everything good.

Staff
Safety
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
20th March 2024


Staff were kind and helpful

Suggested improvements
.

Staff
Safety
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
20th March 2024


Nurses were nice to me, looking forward to going home

Suggested improvements
.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
19th March 2024


Efficient as well as courteous and helpful

Suggested improvements
-

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
19th March 2024


Excellent care and quick appointment. Had to ring clinic direct as NHS 111 didn’t have unit listed, asked me to drive 60 miles to Chippenham, Thatcham is 8 miles away.

Suggested improvements
Being able to book via NHS111

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
19th March 2024


I was overall treated with respect, allowed time to explain my symptoms, asked questions which made it clear I had been listened to. I was impressed by the calm, thorough and clearly expert approach of the specialist I saw who provided explanations of what he was proposing and why as if I would have the ability to understand!

Suggested improvements
Nothing really apart from shorten the waiting time for appointments. It's a shame such a worthwhile service modelled on respect for specialist knowledge and expertise is not readily accessible. Let's hope future funding might make it so.

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
 
Page 116 of 345
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez