Share review of Three Shires Hospital - part of Circle Health Group

Three Shires Hospital - part of Circle Health Group 2020-12-09 Person 4 5 0

My mother had a replacment hip. The pre-operative and immediate post operative care was excellent. The discharge and post-discharge support from the ward was less good, although the situation was made more difficult by Covid restrictions. My mother is elderly and was disorientated after a major operation and needed support following discharge. The discharge process seemed rushed. There was a hand over done at the front door and insufficient time was spent explaining post operative care to the person who collected her. I am sure things had been explained to my mother but she was too disorientated after a major operation to take it all in. The hospital should have know this and taken the time to ensure key messages were understood by the family. There were complications with the wound dressing and the advice received from the ward was not consistent with instructions from the consultant.