The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
2,113
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
I felt looked to and I feel what next steps.
Suggested improvements
Cannot think of anything.
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
written by
4th November 2023
The Whiteleaf Centre
2023-11-04
Person
4
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
written by
4th November 2023
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
written by
4th November 2023
I was listened to and understood.
Suggested improvements
N/A.
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
Staff were generally patient, kind and clear, service was fast.
The Whiteleaf Centre
2023-11-04
Person
3
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
Suggested improvements
You cannot.
The Whiteleaf Centre
2023-11-04
Person
4
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
Information and what was next.
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
Everyone is very kind, takes time to listen.
The Whiteleaf Centre
2023-11-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th November 2023
The Whiteleaf Centre
2023-10-26
Person
1
5
0
Review of Aylesbury Vale Community Mental Health Team
26th October 2023
Only the Transitions Social Work Team were good. They went out of there way to learn about my conditions, how the affect me, how they could help me and they took things at my pace. My Care Coordinator in Adult Mental Health has never done that. She barely communicates with me, doesn’t understand me or my conditions, makes no effort to see how I am or talk with my mum.
Suggested improvements
You could train ALL your staff in neurodiversity, in how being neurodivergent affects people’s ability to engage, communicate and understand. You could have staff that appreciate your physical health conditions rather than pretend they don’t exist. Staff that don’t insult you about your appearance in the waiting room in front of other people. Staff that communicate properly, effectively, work collaboratively with me and my mum who is my carer. I feel completely misunderstood, let down and forgotten by my care coordinator. And staff that take responsibility for their actions and the impact they have on people like me. Instead, they gaslight me and my mum and treat us awfully.