The Whiteleaf Centre

Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
 
2,113 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 35 of 203
 
Review of Aylesbury Vale Crisis and Home Treatment Team
30th December 2023


Suggested improvements
Nothing.

Listened to
Involved
Rating not given.
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
30th December 2023


Generally the entire service was good it was respectful and informative.

Suggested improvements
All positive.

Experience
Dignity/Respect
hey_feel_involved
Information
Staff
Kindness
Listened to
Queries answered
Support
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
30th December 2023


Prompt access to crisis assessment

Suggested improvements
Immediate access to physiotherapist. No urgent medication offered.

Experience
Dignity/Respect
hey_feel_involved
Rating not given.
Information
Staff
Kindness
Listened to
Queries answered
Support
Rating not given.
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
30th December 2023


Responsive in term of caring to see us. Explained things well.


Experience
Dignity/Respect
hey_feel_involved
Information
Staff
Kindness
Listened to
Queries answered
Support
 
Review of Ruby Ward
21st December 2023


Suggested improvements
Be allowed out every day for at least an hour so I can get good walk.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


Staff are mostly approachable and it's good that there are regular staff and fewer agency staff. Staff make time for one to ones.

Suggested improvements
It would have been useful to discuss dietary requirements. Sometime the vegetarian options are not available. Would be good to have a clear sheet with what items are prohibited/restricted. I'm not sure whether we have an overall named nurse or just a different one every day.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


noting

Suggested improvements
alot

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


The nurses and doctors are very helpful, and help you on time. They cooperate with you.

Suggested improvements
It's fine and doesn't need any help.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


The activity room is good, I like painting my nails.

Suggested improvements
Sometimes staff can be short tempered or have attitude which I find a bit intimidating.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Written by a NHS patient
20th December 2023


Staff were helpful, practioner was knowledgeable and formed a useful plan with me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
 
Page 35 of 203
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Resources

Short link to review The Whiteleaf Centre: http://iwgc.net/ecg4z