The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery CollegeReviews
Reviews
Staff were very helpful attentive and nice they attneded to my mother very well. They reasured us and listend to our concerns and addressed then
Excellent atmosphere with the staff being kind and respectful. Modern ward matron sets excellent tone. She is very impressive.
I have no comment
My dad seems safe and well and his physical condition seems to have improved greatly while he has been here.
I have no comment
I have found the staff very polite and caring. My dad seems settled and showing much less anxiety than he did at home. We are very grateful for the care he has received.
Overall the care is good. Communication could be better between myself and the staff as I don't feel I always know what to expect this having been my first experience of a mental health hospital. I don't always feel I know we what is going on.
Overall the care my father received at the White leaf centre was good. Generally the ward was clean and the quality of food was good. The care itself at times was somewhat consistent with a mixture of very good nurses and then the odd difficult one. Tara was very helpful and incredibly professional. Junior, David and Lauren were also particularly helpful and thoughtful.
I think the following improvements would make the ward better;
More flexible with visiting times
Quicker at answering the phone and opening the doors when visiting
More staff generally on the ward- engaging with patients
More friendly welcome to visitors
I think the care given to my wife was very good, this applied to both mental and physical needs..
I stayed at Sanford as well but everything was Superior at Whiteleaf.