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20th November 2023


Most staff are very helpful but it would make it an easier experience if some of them smiled a bit more. But maybe some people don't smile as much as others.

Suggested improvements
Explain your medication a bit more when they give it to you, when they give a pot full of pills to you. My meds have been changing a lot but they haven't really helped underdsand what is what.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience