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11th September 2024


the therapy aspects with sam and vicky and emily, especially the arts and crafts and pamering and meditation sessions, also the yoga sessions with eva were great the food was really quite impressive and so much better than food on hospital wards most staff were incredibly friendly and helpful

Suggested improvements
by stating the rules of the ward more clearly, for example i did not know i was not allowed to do my handclothes washing at the main sink and was told it was an infection risk also, it took over a week to be given a key to the room, and i did not know which staff were allowed to enter the room

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience