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Written by a patient
10th October 2019


Structured day activities. Table tennis. When multiple staff in office, don’t ignore patients. More equipment, skipping rope, balls. Physical activity, football, badminton, skipping. More group activities. Toaster and bread by hot tap. Composter or recycling. Games room, snooker table, PS4. tv in each room. Better book collection. Clocks in each room. Supply short USB cables so can charge phones in own room. Karaoke night. Supply of unused underwear. Staff to appreciate how degrading/humiliating it is when you have no belongings. (Lauren was very kind) Allocated staff to engage with their patient at beginning of each shift.

Recommend
Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction