Reviews
Reviews
St Michael's Hospital
2024-05-09
Person
4
5
0
Review of Willowvale (St Michaels)
9th May 2024
-
Suggested improvements
Staff to listen more and act on concerns. Better cleanliness for the toilets and bathrooms.
St Michael's Hospital
2024-05-09
Person
4
5
0
Review of Willowvale (St Michaels)
9th May 2024
Friendly staff and welcoming. When first came, they answered all my questions and gave explanations.
Suggested improvements
To know more about what happens during the day and be able to speak to someone about care.
St Michael's Hospital
2024-05-09
Person
3
5
0
Review of Willowvale (St Michaels)
9th May 2024
Didn't feel very informed.
Suggested improvements
To be more informed.
St Michael's Hospital
2024-05-09
Person
5
5
0
Review of Willowvale (St Michaels)
9th May 2024
Very friendly and attentive staff.
Suggested improvements
-
St Michael's Hospital
2024-05-09
Person
5
5
0
Review of Willowvale (St Michaels)
9th May 2024
-
Suggested improvements
-
St Michael's Hospital
2024-05-09
Person
4
5
0
Review of Willowvale (St Michaels)
9th May 2024
Treated well by all staff, they are kind and caring and have met my needs.
Suggested improvements
Sometimes it is hard to find a staff member. I didn't have a say in my meds changing.
St Michael's Hospital
2024-05-02
Person
4
5
0
Review of Larches (St Michaels)
2nd May 2024
The service was helpful.
Suggested improvements
-
St Michael's Hospital
2024-05-02
Person
3
5
0
Review of Larches (St Michaels)
2nd May 2024
[name removed] is excellent at her job. Great carer. Others could learn from them.
Suggested improvements
-
St Michael's Hospital
2024-05-02
Person
3
5
0
Review of Larches (St Michaels)
2nd May 2024
Still not legally allowed to make a decision without being questioned.
Suggested improvements
Regular 1to1 sessions with Psychologist.
St Michael's Hospital
2024-05-02
Person
4
5
0
Review of Larches (St Michaels)
2nd May 2024
Been looked after with three meals a day and keeping my room clean.
Suggested improvements
-