Reviews
Reviews
I was seen by Dr. [name removed] today. He is consistently excellent. Dr [name removed] always takes time to listen, and has been an incredible presence through some incredibly tough times. Additionally when contacting his team, they are always very helpful.
All, very good.
From start to finish my care was outstanding!! [name removed] at the Meeting.
Mr. [name removed].
[name removed] at UCAT.
The fact that the staff are really calm and talkative helps a lot to open up and feel safe while talking to them
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Please contact us on 01536 452475 to discuss this further. We will be more than happy to share your care plan and review your treatment goals.
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Staff was good and really understanding. Just a few incidents due to rules and regulations.
I felt looked after well in here.
Staff are calm and reassuring but delays with meds is an issue. I have found things around communication frustrating.
Thank you for your feedback, whilst we make every effort to get medications out on time, with 16 ladies even if the nurses start on time or before if can take a long time to get round to everyone. If you have a specific routine and like your medications within a certain timeframe I appreciate how frustrating this can be. In future I would suggest planning this with you key worker and include a time within your care plan and then the nurses can schedule you in when planning the medications rounds.
I have passed your comment about medication to the ward manager. Thank you for the feedback. Best wishes, Hugh Jones, Patient Experience Manager