St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 60 of 2114
 
Review of Hand Therapy Service
21st November 2022


Great information and great care which has helped my recovery

Suggested improvements
All was good

Experience
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Sandpiper Ward
21st November 2022


-

Suggested improvements
-

Dignity/Respect
Involvement
Information
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Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of Sandpiper Ward
21st November 2022


Some lovely staff genuinely care. Others not so much.

Suggested improvements
Plug in (smellys), beauty therapist daily, mounted TV on wall with face time, music and access to fresh air at all times.

2023-01-24 15:59:32
Response from St Mary's Hospital

The ward has 2 tv rooms available however we currently do not advocate TV's in patient bedrooms. We do have a ward iPad that can be used to facetime. A variety of therapy activities including reflexology and beauty therapy occur weekly, sadly there is not the provision to provide daily at this time.

2022-12-06 10:07:08
Response from St Mary's Hospital

I have passed this to the service manager. Thank you, Hugh Jones, Patient Experience Manager

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Rating not given.
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Review of Sandpiper Ward
21st November 2022


The staff are very supportive and have a lot of time for their patients.

Suggested improvements
-

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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of Sandpiper Ward
21st November 2022


Staff were all very kind and always here to listen

Suggested improvements
-

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Experience
 
Review of Children's ADHD/ASD Service
21st November 2022


So grateful to have this service and particularly [name removed]! It’s the only service that has ever been consistent and supported both myself and child. Amazing! Thank you so much.

Suggested improvements
Nothing, amazing service!

Experience
Dignity/Respect
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Safe
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Cultural needs
Parent Dignity
 
Review of Urgent Care and Assessment Team - North
21st November 2022


Throughout the whole process everyone we came across listened to my wife and explained everything in a way she could understand

Suggested improvements
Nothing

Experience
Dignity/Respect
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Safe
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Spiritual needs
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Review of Kingfisher Ward
18th November 2022


Staff were polite, caring and easy to talk too. Plenty of activities and groups to do. With others in the ward and other wards. Helped me with medications and pain relief whenever I have needed it.


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Rating not given.
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Review of Community Team for People with Learning Disabilities -North
18th November 2022


You were nice and pleasant to me. You've helped me. Thank you Speech and Language Therapy, Georgia.

Suggested improvements
No changes

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
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Review of Hand Therapy Service
17th November 2022


Very helpful with information,

Suggested improvements
Happy with everything

Experience
Dignity/Respect
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Safe
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Page 60 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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