Reviews
Reviews
Made me feel at ease.
Very welcoming.
Very impressed with staff and the design of the ward. Think everything is fine as it is.
First class.
V.g.
She has been given excellent, thorough personal care. She has made absolutely brilliant progress. Her physio has been fabulous with her.
The care was excellent, care and treatment was explained to me.
Time was given for appointments so I could fit them into my work hours.
Text message service very useful.
Being able to access this service in the town is of great benefit. Better than having to travel to other towns as not a driver.
Staff were helpful, supportive and always polite.
Pretty good communication and compassionate staff, with a good sense of humour, (sometimes) lol!.
Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.
Very friendly, well informed and listen to patients needs.