Share review of St Mary's Hospital
I do not believe that the sexual health services in northants are up to scratch. I am unsure what it is required to wait 1 week for a call to take place before being able to visit the clinic the next week. This just seems like a poor process to have in place.
I am really sorry this happened. I have sent your comment to the service manager to check systems. Best wishes, Hugh Jones, Patient Experience Manager
Thank you for your feedback, I am sorry to hear that you have had a negative experience. We are assessing patients by phone initially still due to our safer systems of work which is why you had a telephone appointment first. This is also to identify whether you require a face to face appointment and to ensure it is booked with the correct clinician dependent on your presentation.