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13th July 2022


I found the team, friendly and understanding. They have kept me well informed throughout the process.

Suggested improvements
The wait time was a while but because my referral happened just before the pandemic. I would say that is out of your hands.

20th July 2022
Response from St Mary's Hospital

Thank you for your kind words. We are aware that the long wait is of concern and are working with our commissioners to increase capacity. Best wishes, Hugh Jones, Patient Experience manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs