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10th November 2022


[name removed] was warm and friendly and explained everything clearly

Suggested improvements
Possibly send an earlier first appointment. It was about 3 months after the break that my first appointment was.

15th February 2023
Response from St Mary's Hospital

Thank you for taking the time to leave us some feedback. Our referrals are triaged within 24 hours of receipt and then booked according to clinical priority and referral source. Without further details I cannot comment specifically on your case, however I am sorry that you feel your wanted too long for your first appointment.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.