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16th August 2022


The new system meant that I had to wait far too long to see a psychiatrist about a much needed medication change. From May until today was when I had a telephone consultation. That meant I was left poorly far too long and had to take too much time off work. With the previous system I was seen really quickly.

Suggested improvements
Try to find a system where people can be seen much quicker.

17th October 2022
Response from St Mary's Hospital

Unfortunately, we have not had a doctor in post which had an effect on the waiting times. We now have a doctor and this will reduce further waiting times.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs