Share review of St Mary's Hospital

St Mary's Hospital 2023-03-01 Person 2 5 0

It’s just a job and no one seems to reallocate, as long as you’ve been ticked off as being seen then that’s good enough.

I am mainly referring to the mental health team at ashwood house in Kettering. I think that’s what it’s called. When you first go in, there are no signs to say you’re in the correct place, and as it’s the exit for the nurses from the sexual health clinic it’s confusing. The holding pen is exactly that, a small area with no chairs it’s literally the entrance way, where you wait and feel like an oddity as staff walk past and you’re just leaning against the wall. Also if there are other patients there you don’t necessarily want to be in close quarters with others depending on what issues you have as this could cause problems. It’s also lovely to see that there’s parcel collection points that are there, so when people are collecting their parcel you get to feel like a zoo animal. They never seem to recognise that you have an appointment and your left feeling like you’ve done something wrong. The rooms aren’t sound proof so I’ve heard conversations when someone was in crisis and I’m trying to have my appointment. The staff voices carry particularly well through the corridors, and the constant slamming of doors is enough to put anyone off feeling comfortable and ready to talk.