St Bartholomew's Hospital

St Bartholomew's Hospital 2018-05-15 Person 2 5 0

I think it's missing a review the amount of time we have to spend in the hospital. I waited for 3 hours to do an ultrasound exam who took literally 2 minutes (and was done in only one of my breasts, simply because I had a pain at only on one of them, wasn't it better to do both?!). I don't think it's respectful to patients to wait for 3 hours to do an ultrasound. I was adviced that this happens every day by one of the staff members. Why scheduling appointments so close to the others? A simple admin change could avoid this annoying experience I had. No cost, no nothing, simply better appointment management. Other comments: all doctors are always in a rush to finish the appointment, bad signage to find where to go inside the hospital, my letter came after my appointment. Don't say sorry if you are not. :) Thanks!

St Bartholomew's Hospital 2018-05-09 Person 5 5 0

My name is Dionysios Martinis and on the 21st of March I had a mitral valve replacement surgery in St Barts Hospital. Unfortunately during the anaesthesia procedure I had a cardiac arrest which could have been fatal. It was thanks to Cardiothoracic surgeon Professor Rakesh Uppal skills’s and expertise that I am still here. Everyone says that its is a miracle I am still alive but I know that it is his miracle and I really want to sincerely thank him for everything. I would like also to express my gratitude to his surgical team for their support and especially to Dr. Thanos Antoniou for his caring and concern he has shown me during all this difficult time and the great support he offered to my family. Furthermore I am most grateful to the amazing doctors and nurses of the ECMO team in the ICU Ward 6A for their lifesaving excellent care they provided to me following the operation and the support and encouragement they offered during my recovery and rehabilitation. St Barts Hospital should be very proud of his doctors and nurses because they really make the difference. Me and my family thank you so much and will be forever grateful.

St Bartholomew's Hospital 2018-05-08 Person 1 5 0

My wife had appointment on Brest clinic at 1:50pm. Doctor see my wife on time and send us to ultrasound scan. While we waiting there we realize that there were more than enough staff to serve patient. Staff manager lady was sitting on staff canteen all the time we were there. We wait there more than three hour. My wife is 7 months pregnant and no one care about her. They are faces but honestly worthless crowd. The reason I am frustrated is that this people get wages from our tax money even as an immigrant I pay fees to NHS for treatment as well. NHS is not struggling for resources or anything it struggling because they have one of the worse and lazy staff members

St Bartholomew's Hospital 2018-04-25 Person 5 5 0

It is all very positive, hospital immaculate and staff very caring and precise, the technicalities of the procedure were explained in layman's terms which I could understand more clearly as medical language can be overwhelming.

St Bartholomew's Hospital 2018-04-24 Person 4 5 0

Pleasantly suprised to have a physician operating the ultrasound machine and able to give on-the-spot observation (observed and commented on normal kidneys).

St Bartholomew's Hospital 2018-04-23 Person 5 5 0

On the 5th March 2018, I had aortic root and valve replacement surgery, which was carried out by Neil Roberts and his brilliant team at St Bartholomew’s Hospital, all aspects from pre-admission to discharge were very well managed and co-ordinated. Nothing was too much trouble and the aftercare with the staff on Ward 4B has been first class, the facility to contact the ward following discharge with any concerns has been very reassuring. I cannot recommend Bart Heart Centre more highly. Thank you so much to the incredible team at Barts.

St Bartholomew's Hospital 2018-04-20 Person 5 5 0

As the service we received was excellent, I have nothing to add. We were transported by car.

St Bartholomew's Hospital 2018-04-11 Person 3 5 0

The Reception staff in the Breast Imaging Clinic are appalling. They ring patients and discuss cases in the open waiting room. They show no competence of their roles. A lot more professionalism should be given considering the serious nature of some of the people attending the clinic.

St Bartholomew's Hospital 2018-04-11 Person 4 5 0

The receptionists on the second floor Breast Imagining need lessons in how to be polite and respectful to patients. They had no idea what they were doing, could not perform multiple tasks and kept asking the same questions over and over again.

St Bartholomew's Hospital 2018-04-05 Person 5 5 0

I was treated by all the staff I met in a friendly but entirely professional way. I would particularly mention Helena, Cavan McGurk and another lady whose name I do not remember but she assisted Mr McGurk with my scan at my 3.0pm appointment. Hopefully she can be traced so that my thanks can also be passed on to her. I was pretty apprehensive as I had not had a scan like this before but your staff were at pains to explain clearly what would happen, and were very kind and patient with me. I felt I was in safe hands throughout the whole procedure. Thank you.