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Written by a patient
10th January 2018


I have been sat in this hospital since 1:30 this afternoon. It is now 5:45. I was seen very quickly for my ECG, but its gone rapidly down hill since then. I have spent: *90 minutes in clinic 1 waiting for a holter and a consultant to eventually be told I should still be in clinic 3 for the holter. Why was I sent away and why wasn't I fetched when I didn't show? *20 minutes in clinic 3 waiting for EACH *45 minutes back in clinic 1 waiting to see consultant *20 minutes queuing to hand over prescription *20 minutes waiting to have the prescription to be fulfilled Although your staff are great, your organisation is terrible!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff