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21st June 2023


The doctor I saw in A&E cubicles was wonderful, explained everything and not only didn’t have a problem with my mum/carer being with me, he included her and asked her things I couldn’t remember. The nurse who took my bloods was very good and helpful. Lisa (porter) was extremely helpful and reassuring.

Suggested improvements
Have gluten free food available. I’d had nothing to eat all day and the only gluten free food available was a yogurt and pot of jelly. When moved to SDEC I was told my mum/carer couldn’t stay with me. This set off my anxiety which was high to start with after needing an ambulance. Thankfully a member of staff there sorted it and she could stay with me.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff