Share review of Scunthorpe General Hospital

Scunthorpe General Hospital 2021-06-08 Person 5 5 0

I was treated very quickly due to issue had. Both the nurses and Dr who dealt with me listened to me asking appropriate questions to know what needed doing. The care given was excellent and know this wasn’t just for me, the whole unit is very patient friendly.

Only small point, receptionist was quite rude when went to desk. I was very much pain but she appeared to be more interested in doing “something else “ than booking me in, not giving eye contact or even the small “be with you shortly “ was uttered. I was not the only patient she did this too and one patient she was very short with for coming to the desk, not good practice. Having done the role myself I know it can be difficult but first impressions count and mine wasn’t the best experience. I still give 5 stars though as overall the experience was very good from everyone else.