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9th May 2023


I had to visit this hospital twice to get the care I needed. During my first visit the receptionist was unkind, condescending and unprofessional. I feel the attitude from this person was unacceptable I had to come back early the next day to see a different receptionist that conducted herself much better. She was helpful and caring I had to wait around 3 hrs to get the initial consultation. With there only being 5 other people waiting I feel this is unacceptable and I’m incredibly diss appointed in this. I feel you can do much better The X-ray staff were very good and dealt with me promptly.

Suggested improvements
Please care about people. We are human beings Better training for reception staff Improve your waiting times. This was ridiculous and I don’t understand why you think this is acceptable

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