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Written by a patient
26th March 2021


My last experience was very bad and I said I would not come in again, but it was an emergency this time, it has been so different, wards are clean, staff moral is high and the care has been outstanding from the start.

Suggested improvements
I am not sure how the trust could address patients going outside for a cigarette and I understand we make our own choices but it puts us at risk of covid.

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience