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7th June 2023


I was spoken down on and was threatened to have my daughter taken off of me by nicu as i was changing her and it was my first baby and they was very nasty towards me and my family member on the phone heard everything and she was disgusted, i also had just been in labour for 13hours and 59 minutes having no sleep for three days and was a very traumatic birth and they wouldn’t help me after i had given birth to my daughter, i felt as if i was let down by the maternity ward in general when i have had my daughter certainly would not be returning to scunthorpe hospital again if i was in labour, as a young mum who’s trying the treatment i had whilst there was disgusting.

Suggested improvements
doing their job with more respect and not being in a mood about what you have to do or treating patients like that, after telling my mum and partner that they would help as i had not slept and i was terrified i would drop her whilst feeding her, and i already expressed this to the midwives and they just basically told me i had to do it my self so i rung my Auntie to help me stay awake and for some advice.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff