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26th March 2021


I wasn't contacted at all in my first 12 weeks following op. I was back at work when I was contacted, when before I had all the time in the world to do rehab. I would have liked to have done more rehab earlier. Also the program was aimed at a very slow recovery an dnot tailored to me. I am 41, fit and healthy. I needed to be given a more intensive program in my opinion. I have only had 2 or 3 phonecalls in the 6 months after my op. I haven't been seen or assessed by anyone in person. Luckily I'm self sufficient but I would be very concerned for elderly people who live alone and people who do not have my level of 'get up and go' attitude. I feel like I've basically rehabilitated myself in all honesty. No doubt Covid will be blamed!

Suggested improvements
Make contact much earlier. 6 weeks after op. Tailor care better against age, fitness and attitude. See people in person and do proper physical assessments.

Experience
Dignity/Respect
Involvement
Information
Staff