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16th June 2023


Dealt with kindness and compassion

Suggested improvements
Despite me telling 3 NHS direct staff on the phone what I had done and I was told to go to A&E i had to repeat myself to each doctor I saw at A&E, it would be better if the A&E staff had details about the issue on record of the advice from NHS direct,

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff