Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Rushden Centre
2018-11-07
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a carer
7th November 2018
Rushden Centre
2018-11-07
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
7th November 2018
Rushden Centre
2018-11-07
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
7th November 2018
Helpful and friendly.
Rushden Centre
2018-11-07
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a carer
7th November 2018
Rushden Centre
2018-11-07
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
7th November 2018
Informed clearly and helpfully.
Rushden Centre
2018-11-07
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
7th November 2018
Rushden Centre
2018-11-07
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
7th November 2018
CPN listened and treated my mother with respect and empathy. We were able to ask my questions and received full answers.
Rushden Centre
2018-10-19
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
19th October 2018
We felt very much at ease during the interview.
Rushden Centre
2018-10-19
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a carer
19th October 2018
Everything was explained well. Apart from wasn't clear where to go.
2018-12-07 09:30:07
Response from Rushden Centre
Thank you for taking the time to feedback on your experience of the service. We apologise that you found it was unclear as to where to go for your appointment. We are currently reviewing all of our service appointment letters to ensure they are as clear as possible. We hope this improves the communication for all service users.
Rushden Centre
2018-10-19
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a carer
19th October 2018
Ms Wong was very understanding and easy to talk to, very helpful. Thanks.