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23rd March 2022


No questions asked about this. The subject was not brought up.

Suggested improvements
I am filling in this form as my husband's carer having just received a diagnosis of dementia for him. I am an intelligent person who can handle doing things on line etc, but I feel I have been left on my own with everything and don't know where I'm going with all this. I thought I would at least be offered the opportunity to talk things over and get some guidance about what to do next, and particularly how to handle difficulties with my husband.

4th April 2022
Response from Rushden Centre

I am really disappointed to read this and what you ask for is the minimum I would expect. I have sent your comment to the service manager. In the meantime, you may wish to contact our confidential helpline on 0800 917 8504. Also Northamptonshire Carers are a great support, www.northamptonshire-carers.org or 01933 677907, Option 2 .Lines are open Monday - Friday, 9am - 12noon; 1-4pm Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs