Royal Leamington Spa Rehabilitation Hospital
Heathcote Lane, Heathcote, Warwick, CV34 6SRReviews
Reviews
I have been suffering with terrible back pain for nearly 2 years. I was assessed at SWIMS in Leamington Spa by Dr. Robert Weddell.
No communication pathway exists between staff and carers / NOK where the patient is unable to effectively communicate. Staff Managers need to promote procedures to ENSURE that NOK are fully informed of all procedures / processes and updates re their loved ones. As there exists a booking system for visitors, the staff who are responsible for managing the care of an individual patient, could facilitate a 5 minute two way update daily. Alternatively a communication book could be produced for each patient where communication is a barrier. It appears to be an inconvenience to track down the appropriate member of staff at the end of a session to gain relevant updates.
Everything I was told and discussed with Roger was most satisfactory and a clear plan was put in place to see if it can reduce my pain and discomfort. I was even given a website so I can start doing exercises at home before I start physio. I also know that if the exercise and physio is not solution I will be directed to whatever is the next step
The care and help were excellent.
With the exercise given I have regained most of the movement and a lot of the strength in my shoulder.
I couldn’t have had better care, help and attentive.
Fantastic service and treatment and { }.
Everything was explained.
The receptionist, volunteer and specialist whom I saw were all very friendly. The latter did not rush me or make me feel I was wasting his time - he explained things in an appropriate way.
Attentive and efficient treatment.