Reviews
Recommend
Dignity/Respect
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Information
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Staff
Reviews
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Radiology
written by
9th June 2016
Explained everything.
Queen Victoria Hospital
2016-06-09
Person
4
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
It took quite a few visits to my GP before I was eventually referred to the MSK clinic and then the wait for physio was around 6 weeks. The care I have received at every stage has been excellent and I am more than happy with the treatment I am now receiving, however it did take a while to reach this point.
An area which I believe could be improved is the appointments system. I was sent a letter asking me to log on to choose 2 times lot for telephone consultation, I waited around 3 weeks for this, only to be given an appointment over the phone straight away with no questions asked. I was then told by the physio that he wanted to see me again ASAP however there are no appointments for 2 weeks. I understand waiting times and the demand on the service however, it concerns me that I may need to wait a similar length of time between each appointment- maybe given out a couple of appointment in advance maybe.
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Emma my physio was very helpful and gave me exercises and didn't rush to discharge me. A very professional carer.
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Care second to none, Emma excellent!
Queen Victoria Hospital
2016-06-09
Person
4
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Queen Victoria Hospital
2016-06-09
Person
4
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
The appointments system.
Queen Victoria Hospital
2016-06-09
Person
4
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Lovely staff makes a nice change to see cleaner doing some work instead of drinking tea.
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Physiotherapy
written by a family member
9th June 2016
Absolutely marvelous.
Queen Victoria Hospital
2016-06-09
Person
5
5
0
Review of QVH Physiotherapy
written by a patient
9th June 2016
Everything.