Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen Alexandra Hospital
2018-06-14
Person
5
5
0
Review of Eye Day Case
written by a patient
14th June 2018
All staff were very helpful,efficient and courteous plus the procedure was very well explained and completely painless.
Queen Alexandra Hospital
2018-06-14
Person
3
5
0
Review of ENT
written by a patient
14th June 2018
The staff we encountered, especially the junior ones, were without exception helpful and friendly in spite of the pressure of patient numbers and the hectic and tense atmosphere. They should be congratulated.
The waiting room/s were totally inadequate and somewhat disorganized as well as a potential health hazard. Too many bodies were packed tightly into rows of small chairs with poor access in a hot, humid and poorly ventilated area, the perfect scenario for infection transmission. Emergency evacuation of this suite of rooms and corridors could also present a safety problem.
A senior consultant seen occupied an air-conditioned office almost as large as the main waiting room. Space re-allocation needs some careful analysis so that the disjointed and confusing multi-stage waiting process is simplified for both staff and patients.
Queen Alexandra Hospital
2018-06-13
Person
5
5
0
Review of CHOC Day Unit
written by a patient
13th June 2018
As always the staff were extremely efficient and provided me with great care. I always feel safe and appreciate their following of protocols in administering powerful drugs.
Despite it clearly being a very busy ward, all the staff are very friendly and kind and it's good to see how the staff work together to ensure that everyone is attended to efficiently.
Thank-you
Queen Alexandra Hospital
2018-06-11
Person
5
5
0
Review of Eye Outpatients
written by a patient
11th June 2018
Treatment for cataract was effective but there was a long wait for appointment and a long wait during cataract treatment.
Queen Alexandra Hospital
2018-06-10
Person
4
5
0
Review of Eye paediatrics
written by a patient
10th June 2018
Three hours is far too long to wait for an appointment to learn the results of a CT scan - you have got to better arrange appointment (arrival) times and time to see consultant. It is not appropriate to have people with later appointments seeing the consultant before a person with an earlier appointment time. In addition, it is your job to book scan appointments and consultant appointments sufficiently far apart to permit results to be available to the consultant. I had to re-book the consultant appointment to achieve this.
Queen Alexandra Hospital
2018-06-08
Person
5
5
0
Review of Rheumatology Day Case Suite
written by a patient
8th June 2018
QA hospital give a professional, caring and polite service. I've never heard anyone complain about the service QA give. Please maintain the high standard.
Queen Alexandra Hospital
2018-06-08
Person
5
5
0
Review of Dermatology
written by a patient
8th June 2018
I have had treatment privately and now by the NHS, the latter was a far better experience.
Thank you
Queen Alexandra Hospital
2018-06-06
Person
4
5
0
Review of Eye Day Case
written by a patient
6th June 2018
Very happy with the whole procedure. Everybody was very kind, helpful and friendly
Queen Alexandra Hospital
2018-06-04
Person
3
5
0
Review of CHOC Day Unit
written by a patient
4th June 2018
Staff should communicate more. They disappear for 30 mins in middle of chemo treatment with your machine beeping constantly.
Queen Alexandra Hospital
2018-06-01
Person
5
5
0
Review of F2 MOPRS
written by a family member
1st June 2018
My father in law was admitted into F2 Ward recently. The staff were amazing, patient, professional,unbelievably caring and made the whole situation more bearable.
The consultants we spoke to explained the situation to us clearly and were very understanding answering our questions.
QA should be proud of all their staff.