Reviews
Reviews
All the staff were excellent A+, kind & considerate
While in recovery I was cared for by a staff Nurse Fatima, she was A++
Thank you everyone
My family member is deaf and did not want their hearing aid in hospital as this was lost at a recent hospital stay. We were all very happy with his actual clinical care and the fact that he cam home COVID negative despite being immuno-compromised and the only patient in his Ward without COVID (Really well done everyone!)
We didn't receive any information at all from either of the hospitals or treating teams which made us worry.
However, when we rang and asked (several times) every person we spoke to was patient and helpful and we were given all the information we needed.
The wait for Pharmacy pre discharge was many hours - that was frustrating. However, thank you ALL so much for helping him to get over a significant health crisis and return home in decent shape. We really appreciate it!
8 hours in a waiting room with ni communication- just told to wait to be called. Had bloods taken quickly then didnt hear any results for 7 hours. Once passed to another department, again didnt get any communication of what i was waiting for.
The initial appointment details were prompt and clear with all information included. Telephone call with a query - answered promptly and helpfully.
Was seen at my appointment time with no waiting.
All staff were kind, caring and helpful.
Very well run organisation.
Could not fault my care in any way.
My initial contact by Jane was excellent, she explained everything and the package containing the colonoscopy information as well as the preparation instructions etc arrived in a timely fashion.
The procedure and everyone involved were fantastic. I felt at ease and everything was explained to me. A piece of equipment was faulty which made my wait longer but this was not anyones fault.
The problem came about when I was discharged. See below.
I was treated with the utmost care , consideration and professionalism whist attending the Endoscopy Unit in Queen Alexandra Hospital on 23rd November 2021. Pre and post care was also considerate with phone calls before attending hospital and also the day following my procedure to check that all was well.
I could not have expected more and found the experience brilliant.
I had to attend Queen Alexandra Hospital for a wrist operation. I felt safe in the hospital as Covid -19 precautions were in place. I thank everyone for making this a safe place to visit. My operation was very successful. Everyone was very professional and caring.
Thank you everyone for your hard work. You are all wonderful and deserve full recognition for your dedication. Where would we be without you?
Nye Annurin Bevan would be very proud of this hospital
I was treated with total respect and for the first time in my life was not judged due to my history. My sons consultant was very inclusive of me each ward round and always made sure that I understood what was being discussed and explained any medical terms that I didn’t understand. He made sure that any questions I had were answered as soon as possible if not straight away. The care shown to my son and indeed myself was second to none and I really can’t fault it. I think that the only one thing I felt could be improved was the amount of parent rooms. I was very very fortunate that due to circumstances I had one of the very few parents rooms for 8 out of the 13 weeks my son spent in NICU but with there only being 4 on the unit with potentially 30+ babies there needs to be more rooms for parents to stay if they don’t live nearby or they don’t drive or have access to a car because otherwise it’s very limiting to how much time you can spend with your baby. I was lucky to be able to be with my son every hour of the day.
The staff on NICU absolutely amazing, it blew me away how fantastic they all were.
My sons consultant - I couldn’t have wished for a better, kinder, more knowledgeable or more caring person and I owe him and the NICU nurses the world for them giving me my son, my world.
All the staff were very kind and caring, they put me at my ease. I was concerned about going for my appointment, but need not have worried, everyone was so nice towards me.