Share review of Queen Alexandra Hospital
Queen Alexandra Hospital
2021-03-19
Person
5
5
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Written by a NHS patient
19th March 2021
The staff in the gynaecology outpatient department are brilliant. The reception lady was friendly on arrival and kept patients informed if a consultant was running behind.
Once inside the consultation/treatment area the ladies immediately put me at ease. I was informed every step of the way during treatment and felt I was in control if I felt it 'all got too much'. The lovely ladies chatted to me all the way through and took my mind of a sensitive situation. Afterwards, I was given some water and biscuits while I waited to be picked up. I was also given some advise and information leaflets to take away. I felt supported the whole way through and also felt that the support would be there after should any complications arise.