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Written by a patient
17th June 2019


No complaints about the staff, facilities, cleanliness and food, however I do have the following observations Lack of communication once I was on the ward as to what would be happening with me ( when I could sit up, get out of bed, expect to see a doctor etc) Having lights on over each bed during the day seemed a bit wasteful. In addition being able to turn off the light yourself would have been useful as lying in bed I was constantly staring at the light. When I was given the okay to go home, I was supplied with 4 overnight bags and asked to contact the suppliers myself as the hospital had not been able to do this. I tried this and was referred to the prescription service, they then said that I needed to contact the hospital to find out the exact bags that I would need. Contacted the ward, explained the situation and was told that the suppliers would be contacted. Hopefully this has happened and the nurse didn’t get distracted by her normal tasks. I also don’t know how long I keep my leg bag on or whether that needs to be changed on a regular basis as well

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff