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Written by a patient
23rd October 2018


Staff were very pleasant, helpful and competent. My only issue would be the length of time I had to wait between the time I was told to arrive and the actual time that the admitting nurse saw me to check my BP, pulse etc. and do the admitting paperwork. Given that for this procedure the patient cannot eat or drink beforehand, keeping patients waiting even longer is not pleasant, particularly for diabetic patients. I developed a headache caused by dehydration - it was in essence more than 12 hours from my last drink (before bedtime the night before) to being allowed to drink after the procedure. It would therefore be helpful, I think, to give people more accurate times for arrival and the procedure, so that in turn we could time our last meal/drink better.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff