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Written by a patient
3rd November 2018


A & E rapidly reached the correct diagnois. Junior doctors had no knowledge of Impaired Glucose Tolerance as a prediabetic condition or as a factor in heart disease. They also relied heavily on text book descriptions of heart pain such as “weight on the chest”, “tightness in the chest” or “belt around the chest” and disregarded other abdominal pain and pain in the back. This made these people seem obstructive and difficult to communicate with.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff